NetCom’s dedicated team of RAID engineers are
trained to handle all of the current server hardware platforms, as well as commonly used legacy systems, utilized in the market today.
Complex fault-tolerant systems can also suffer from a crash. Often, failure to correctly implement these systems leads to point of malfunction and can cause data loss. This is human error and not shortcomings of the technology used or the design of the array.
Even the best-configured system can fail due to:
- RAID controller failure
- Multiple drive failure
- Accidental replacement of media components
- Accidental reformatting of drives or whole array
- Array configuration lost
- Intermittent drive failure resulting in array degradation
NetCom International’s data recovery division has
extensive experience in recovery from failed RAIDs, including parity-distributed and basic spanned or striped volumes. We only require the active members of the array in order to recover lost data – no controllers, cables or enclosures. If you are asked for the original RAID controller or array system by a data recovery company, be careful – you may be risking recoverable data to an inexperienced firm!
Every single RAID data recovery case that arrives at our partners labs receives high priority importance
because we know and understand them to be a top priority for most organizations. Our disk recovery process, coupled with our ability to produce a safe sector- to-sector dump of the complete volume, allows us to process an array as a collection of image files. Recovery of crashed members of the array is similar to hard drive recovery procedures.
All further procedures to recover data from array members are done on the raw images, leaving original drives intact. Our advanced software tools will extract the data from the images. When a drive image is not available, the tools can reconstruct the data ‘on-the-fly’ in the same way that the RAID rebuild process would have done on the original system.
After determining what steps will be necessary to complete your recovery, we will contact you for approval. No work will be done without your consent. As soon as you approve the quotation, our engineers will continue with the recovery process.