Hard Drive Recovery

NetCom International provides data recovery service on a full range of hard drives and operating systems, including IDE, EIDE, SATA and SCSI hard drive assemblies and all makes and models of laptops and notebooks. The operating systems supported by First Advantage include:

  • UNIX (select families)
  • Novell
  • Windows DOS
  • Linux
  • MAC
  • And more!

Personal computers, workstations, laptops, PDAs and even digital cameras that store data on hard drives, removable magnetic media or flash RAM cards, all suffer from the same failures, including:

  • Unable to boot
  • Virus attacks
  • Inaccessible drives or partitions
  • Unable to run or load data
  • Data corrupted
  • Hard drive failure
  • Hard drive crashes
  • Fire and water damage
  • Surface contamination and damage Accidental deletion of data

If the media is inaccessible, we will first test the components and closely examine the drive platters to determine the extent of physical damage. This enables us to lay a course of action for each individual drive.

Hard drive data recovery involves replacing failed components such as read/write head assemblies, logic control components and drive motors in a clean room environment. In most cases, the recovery process involves restructuring the data by examining the low-level data sectors and determining what fixes to file system structures are needed to gain access to the logical data.

Using highly sophisticated techniques and proprietary equipment and software, NetCom’s engineers are able to fix and recover data from the raw images of all operating systems. We use only non-destructive data recovery processes that use drive sector cloning. This means we pull data from your drive on a sector-by-sector basis and we work directly on the clone. This will ensure your drive is not damaged further and that a second image of the original structure can be acquired, if needed.

After determining what steps will be necessary to complete your recovery, we will contact you. No work will be done without your approval. With your consent, our engineers will continue with the recovery effort, validate the data and place it on a suitable replacement media, whether that is another drive, CD-ROM, DVD or any other media of your choice.