Your hard drive crashed. The flood destroyed your PDA. The virus completely contaminated your network. The fire charred your servers. Your back-up tapes don’t work. Now what? Where’s your data? No accounts receivables, no client records, no patient charts – no databases and, soon, no business. NetCom’s data recovery services can get you back on track quickly.
Our Data Recovery Services team has more than two decades of experience providing fast, reliable and cost- effective solutions. Our success rate is unsurpassed – in fact, we often recover data from drives sent to us after other data recovery firms fail.
HIGHLY TECHNICAL DATA RECOVERY ENGINEERS
NetCom’s data division is staffed with highly-skilled and educated computer professionals, programmers, hardware engineers and forensic experts from around the world. We draw our staff from the Baltic States, Russia, Poland, England, India and the United States – we are a virtual United Nations of technical engineering expertise. We use the latest technology to rebuild your drives and servers, recover and restore your tapes, retrieve your data and protect your confidentiality.
STATE OF THE ART CLEAN ROOMS
NetCom’s team has proprietary and customized diagnostic software, deployed in traditional and mobile clean rooms to facilitate our data recoveries.
EMPHASIS ON RESEARCH AND DEVELOPMENT
Our Data Recovery Services team’s dedicated research and development group has consistently led the field in technical innovations, allowing us to keep pace with evolving technology.
LONG HISTORY IN DATA RECOVERY
Being an elder statesman in a fast moving industry has its advantages – we handled legacy systems when they were new innovations and we can handle them in their dotage.
EMPHASIS ON CONFIDENTIALITY
Our litigation experience and the exacting security standards of our large corporate clients means we know “confidential” and have established security protocols.
CASE STUDIES
- NetCom International, Inc.’s data recovery team was cited in a 2002 Second Circuit Court of Appeals case concerning e-mail retrieval, Residential Funding Corp. v. DeGeorge Financial Corp. Working on behalf of the defendant, we recovered almost one million e-mails from plaintiff’s back up tapes in four days. Plaintiff’s expert had been able to recover just 158 over the course of four months. Our client sought an adverse inference instruction but the trial court denied the motion. Ultimately, the Second Circuit vacated and remanded for determination of sanctions. It held that the trial court “overlooked” evidence that plaintiff acted in bad faith. This evidence included the party’s “continued reliance on [its vendor] throughout months of apparently fruitless attempts to retrieve the critical e-mails.” The court noted the “discrepancy in competence” between NetCom’s team and the other vendor.
- NetCom’s data division was called in to assist a plaintiff company in a breach of contract case. Our client needed its e-mails and attachments over a six-month timeframe that met certain keyword and time/date criteria. However, almost one million e-mails that met the criteria were password protected and the passwords were not available. Using a password encryption proprietary program and programming knowledge of the e-mail system, NetCom’s team was able to locate all e-mails and attachments and electronically transmit them to the court within five days. The case was settled in the plaintiff’s favor on the seventh day.
- A lumber company went up in flames. The company’s backup tapes were stored in a fire safe that was left open the night of the fire and burned, as well. Within 48 hours, data recovery experts from NetCom’s team successfully recovered 100 percent of the data from three badly burned backup tapes, as well as a hard drive. As a result, the company was able to access its much needed data.
- A fire at a large auto dealership damaged five UNIX server drives. All of the company’s financial information, inventory records, accounts payable and receivable data and customer history had been destroyed. The company had backup tapes, but they were made of plastic and destroyed in the fire. Within three days, NetCom’s data experts were able to recover 100 percent of the data from four of the drives, and 99 percent of the data was recovered from the fifth drive.